Duration: 3 days / 21 hours:
Oct 14th/ Oct 28th / Nov 11th 2022
Costs: CHF 450.-
German at least B2 level
In this course you will get an overview of different communication models. Some of these models will be explored in more depth and examined in relation to their interaction possibilities. One focus will be on feedback culture. It is the prerequisite for a successful (therapeutic) conversation. Furthermore, possibilities and strategies of conflict resolution will be examined and tested for their practical application.