Course duration: 5 days / 35 hours:
1st part 14 hours: June 12 / June 26, 2026
2nd part 21 hours incl. 7 hours bonus customer acquisition
Dates: February 13th / April 10th / bonus day of your choice: April 24th or October 9th 2027
Language: German Level B2
Costs Course incl. guided self-study time (1:1 coaching) CHF 1,100.-
Cost of oral demonstration 1st part CHF 300.-
Cost of oral demonstration 2nd part CHF 300.-
Teachers: Vanessa Alvarado → and Brigitte Züger → (bonus day)
All as part of module examination M7
Course content
- Forms of dialogue
- Behaviours that promote and inhibit conversation
- Counselling models and basic counselling attitudes and skills
- Difficult conversations
- Dealing with criticism and conflicts
- Conversations with several people
For more information, please contact us here: admin@zoeschool.ch

